Information we collect when you are signed in to ChatKazam, in addition to information we obtain about you from partners, may be associated with your ChatKazam Account. When information is associated with your ChatKazam Account, we treat it as personal information.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect ChatKazam and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.
We may use the name you provide for your ChatKazam Profile across all of the services we offer that require a ChatKazam Account. In addition, we may replace past names associated with your ChatKazam Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible ChatKazam Profile information, such as your name and photo.
If you have a ChatKazam Account, we may display your Profile name, Profile photo, and actions you take on ChatKazam or on third-party applications connected to your ChatKazam Account (such as +1’s, reviews you write and comments you post) in our services, including displaying in ads and other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your ChatKazam Account.
When you contact ChatKazam, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is ChatKazam Analytics. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.
We may combine personal information from one service with information, including personal information, from other ChatKazam services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve ChatKazam’s services and the ads delivered by ChatKazam.
ChatKazam processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
Review and update your ChatKazam activity controls to decide what types of data, such as videos you’ve watched on YouTube or past searches, you would like saved with your account when you use ChatKazam services. You can also visit these controls to manage whether certain activity is stored in a cookie or similar technology on your device when you use our services while signed-out of your account.
Review and control certain types of information tied to your ChatKazam Account by using ChatKazam Dashboard.
View and edit your preferences about the ChatKazam ads shown to you on ChatKazam and across the web, such as which categories might interest you, using Ads Settings. You can also visit that page to opt out of certain ChatKazam advertising services.
Adjust how the Profile associated with your ChatKazam Account appears to others.
Control who you share information with through your ChatKazam Account.
Take information associated with your ChatKazam Account out of many of our services.
Choose whether your Profile name and Profile photo appear in shared endorsements that appear in ads.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.
Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including ChatKazam. Our services provide you with different options on sharing and removing your content.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of ChatKazam unless one of the following circumstances applies:
With your consent
We will share personal information with companies, organizations or individuals outside of ChatKazam when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
With domain administrators
If your ChatKazam Account is managed for you by a domain administrator (for example, for G Suite users) then your domain administrator and resellers who provide user support to your organization will have access to your ChatKazam Account information (including your email and other data). Your domain administrator may be able to:
View statistics regarding your account, like statistics regarding applications you install.
Change your account password.
Suspend or terminate your account access.
Access or retain information stored as part of your account.
Receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
restrict your ability to delete or edit information or privacy settings.
For external processing
For legal reasons
We will share personal information with companies, organizations or individuals outside of ChatKazam if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
meet any applicable law, regulation, legal process or enforceable governmental request.
enforce applicable Terms of Service, including investigation of potential violations.
detect, prevent, or otherwise address fraud, security or technical issues.
protect against harm to the rights, property or safety of ChatKazam, our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect ChatKazam and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We encrypt many of our services using SSL.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to ChatKazam employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Compliance and cooperation with regulatory authorities